Please email us at [email protected]
Depending on what you purchased, it will either come in a complimentary gift box or a leather or suede travel pouch to store it in when not being worn.
All orders are shipped via USPS First Class or Priority Mail, depending on specifications. Please note, shipping upgrades do not increase production time, only shipping time. Please consult with your local post office for delayed or missing packages.
Yes, prices displayed on the website are in US dollars, and are exclusive of shipping and taxes.
We accept, Visa, Mastercard, American Expresss, Discover and PayPal
Yes, as long as it is within 7 days from the time it has been delivered to you. Items must be in its original condition with all tags attached. Unfortunately, there are no returns on special orders or any items that have been engraved or are custom orders. The cost of shipping will not be refunded, only the price of the item. Regarding custom orders, initial necklaces, initial bracelets, initial rings or any personalized goods, they are final and not returnable, unless there has been some error in our part or the piece is damaged.
Please contact us at (310)896-5571 or email us to get an RA #. We are NOT responsible for lost return packages, and recommend you insure and track your package. You are welcome to use the shipping method of your choice. Please make sure item is packaged securely to avoid any damage.
Items that are shipped outside of California are non-taxable. If items are shipped within California, there is a 9% tax that will be added to the amount.